SHIPPING

1. Order Processing Time

• We process and dispatch all orders within 1–2 business days of payment confirmation.

• Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Charges

• Large or heavy items may incur additional shipping charges—these will be clearly noted on the product page before checkout.

3. Delivery Timelines

• Metro Cities (e.g., Delhi, Mumbai, Bangalore): Delivered within 2–4 business days

• Other Locations: Expected delivery within 4–7 business days

• Remote Areas: May require up to 10 business days

• Note: Delivery times are estimates and may be affected by factors beyond our control.

4. Cash on Delivery (COD)

• Available for orders ₹500 and above

• A nominal ₹50 COD fee applies for such orders.

• If the order value is ₹1,500 or more, the COD fee is waived as part of our free shipping offer.

5. Order Tracking

• Once your order has been dispatched, you’ll receive a tracking link via email/SMS, powered by our partner couriers (e.g., Shiprocket, Delhivery).

• Please use this link for real-time tracking and status updates.

6. Delivery Delays & Liability

• We’re not liable for delays caused by:

  • Incorrect or incomplete shipping addresses (customers must ensure accuracy)

  • External factors such as natural events, strikes, or courier partner disruptions

• However, rest assured—we’ll notify you via email or SMS if any significant delays arise.

7. Returns & Exchanges

• Return shipping is at buyer’s expense unless:

  • The item is damaged or defective—then we weigh the responsibility based on the case.

• For all returns, please follow our Returns & Refund Policy, available [here] (link to return policy).

8. Contact Us

For any shipping-related queries or to request expedited delivery, feel free to reach out to our support team at support@violentfit.com.